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Hotel Smoking and Damages Policy

By checking in and occupying the room, guests acknowledge and agree to comply with this Smoking and Damage Policy.

Smoking Policy
No smoking in all indoor areas
To ensure the comfort, safety, and well-being of all guests, our hotel maintains a strict smoking policy.

Smoking is prohibited in all guest rooms, bathrooms, hallways, balconies (if applicable), and indoor public areas unless specifically designated otherwise.

This policy applies to cigarettes, cigars, pipes, e-cigarettes, vaping devices, and any other smoking products.

Guests found smoking in non-smoking areas will be subject to a minimum cleaning and deodorization fee of £250, which will be charged to the registered guest's account.

Any additional costs resulting from smoke damage, loss of room revenue, or fire alarm activation may be charged separately.

Tampering with, disabling, or covering smoke detectors is strictly prohibited and may result in immediate eviction without refund, additional charges, and potential legal action.
Guest Responsibility for Damage
Charges for damages
Guests are responsible for maintaining their room and hotel property in good condition during their stay.

Any damage caused to hotel property, fixtures, furnishings, equipment, linens, or décor by a guest, visitor, or member of their party will be charged to the registered guest.

Charges will reflect the cost of repair, replacement, cleaning, and any associated loss of revenue if the room or facility cannot be used.

Examples of chargeable damage include, but are not limited to:
  • Broken furniture or fixtures
  • Stained carpets, bedding, curtains, or upholstery
  • Damage to walls, doors, windows, or bathroom fittings
  • Missing hotel property, including towels, linens, appliances, or room accessories
  • Excessive cleaning required due to negligence or misuse
Inspection and Charges
Guest rooms may be inspected after departure.

Any smoking violations or damage discovered during inspection may result in charges being applied to the payment method provided at check-in.

The hotel reserves the right to charge the guest's credit or debit card for reasonable costs associated with cleaning, repair, replacement, or loss of business resulting from damage.
Right to Refuse Service
The hotel reserves the right to:
  • Terminate a guest's stay without refund for serious violations of this policy.
  • Refuse future reservations from guests who fail to comply with hotel rules or who cause damage to hotel property.

By checking in and occupying the room, guests acknowledge and agree to comply with this Smoking and Damage Policy.
Security Deposit
A security deposit of £50 per night will be taken at check-in, this will be through chip-and-pin.

Guests may experience delays with certain card providers, such as Monzo. This only typically applies with the security deposit being returned to your account after check-out.