VACANCY
Business Development Manager
PUBLISHED
9 November 2026
CLOSING DATE
30 November 2026
JOB OVERVIEW
Ready for a fast-paced field based sales role? As our new Business Development Manager, you will report to the Director of Sales and be responsible for managing high producing accounts throughout the country. With a business mindset and critical communication skills, you will be planning and fulfilling appropriate sales activities to meet and exceed the hotel's sales targets. You will be arranging and attending sales appointments targeted to generate maximum revenue.
MAIN RESPONSIBILITIES
- Responsible for maximising usage of conference rooms and accommodation to ensure optimum revenue is generated.
- Fully understand and interpret clients' needs when putting forward a proposal and be able to recognise client concerns and offer a flexible alternative, where appropriate.
- Develop a good knowledge of business parks, existing clients and potential clients.
- Cold calling companies where appropriate to pursue sales opportunities.
- Respond to potential enquiries, turning these into sales leads and converting them to sales.
- Manage the relationships of new accounts by providing up-to-date information on the hotel and its activities.
- Target new business using area competitor analysis.
- Participate in guest activities that promote the hotel products and its services.
- Sales and marketing relating to the conference and Food & Beverage facilities.
- Development and maintenance of Salesforce database.
- Examine and maximise potential from existing sources of business. Create new sources of business.
- Ensure that the image of the hotel is upheld at all times, acting as a Brand Ambassador.
- Record and produce accurate information with regard to sources of business identified in the Business Plan.
- Be aware of competition and market trends.
- Ensure all plans are fluid as the market place we are in is very changeable.
- Ensure that all contacts are recorded onto the Salesforce database and to ensure that this remains the property of Oatlands Park Hotel (confidentiality and UK GDPR).
- Communicate to the various sections of the database from time to time.
- Initiate and conduct site inspections, and receive familiarisation groups once a month.
- Ensure that your accounts have an agreed rate strategy in place for corporate clients for the following year and this is communicated as necessary.
- Plan sales calls weekly and that call reports are produced.
- To ensure that monthly "Meet the Management" Guest evenings are organised and attended by the Sales account team.
- Promote Christmas Parties, Joiner Parties and New Year Events and maximise the booking/revenue potentials of the hotel in line with capacity levels through the proactive sales team.
- Actively ensure that the search for new business is established to meet the business needs and targets of the hotel.
- Maintain and improve all relevant sales documentation in accordance with the Sales Operations Director to ensure an accurate record of each call is collated to form a sales history onto Salesforce.
- Produce weekly reports on sales activities generated with Key wins, Pipeline and appointment levels.
REQUIRED SKILLS
- You should be a senior Sales professional with a minimum of 3 years’ experience in the hotel industry.
- Global/national hotel brand experience at senior level.
- Considerable experience of the Meetings & Events conference and incentive markets.
- You are required to have a clean full UK driving licence.
- Excellent relationship building and rapport building skills, dealing with internal and external stakeholders.
- Computer literate with an understanding of databases, Opera and Salesforce.
- You must possess exceptional negotiating skills and able to train and monitor the process of sending referrals, setting traces and profiling accounts.
- Communication and organisational skills are essential for this position.
- Work under pressure and to tight deadlines.
- A “people person” with excellent interpersonal skills.
- Maintain a professional appearance appropriate for a high-end client environment.
REQUIRED EDUCATION
You must have full Right to Work in the United Kingdom. Visa sponsorship is not offered for this role.
You must have a clean full UK driving license.
BENEFITS
- Competitive Salary
- Meals On Duty
- Pension Scheme
- Employee Recognition Awards
- Free On-Site Car Parking
- Recommend A Friend scheme
- Friends and family rates at Oatlands Park Hotel
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