Christmas dinner deliveries
It was the week before Christmas and instead of the usual excitement and festive cheer coming from the restaurant and bar, the latest announcement from the UK Government was to close our doors for the remainder of the year, as Surrey would be going into Tier 3 on Saturday 19th December 2020.
With a sold-out restaurant for both Christmas Day Lunch and Boxing Day lunch, our chefs and our restaurant team were pretty disheartened by this latest news. The halls had been decked, the food had been ordered and the Champagne was being chilled.
After a little bit of thought, our hotel team decided to try something that had never been done before at Oatlands Park Hotel…Christmas dinner deliveries! We would cook and deliver Christmas and Boxing Day lunch to our guests!
Our Christmas Elves got to work calling our guests who had booked lunch on Christmas Day and Boxing Day, offering them the option of a full refund or to have their lunch cooked by our Head Chef and delivered to their house at a time that was suitable for them. With little surprise, most of our guests opted for the latte which meant that they didn’t have to rush out and buy a turkey at the last minute and they could leave the cooking to us!
On Christmas Day our Head Chef, Mayla, prepared the 5-course Christmas Lunches for 15 people which were carefully packaged up and delivered by our restaurant waiters that afternoon. From the kitchens of Oatlands Park Hotel onto families in Weybridge, Esher, Ashford and Leatherhead, each dinner arrived piping hot and delicious. We even included Christmas crackers, a bottle of Prosecco, as well as any wines that our guests had pre-ordered.
Boxing Day lunch we did it all over again! This time our Head Chef prepared a 4-course lunch with all the trimmings which were delivered to homes locally in Weybridge and further afield to Woking.
While we all know that trying new things can be difficult (especially logistically!) it was the enthusiasm from the team and the support from our guests that made it a success. We wanted to share some of the lovely feedback we received from our guests following our Christmas Day and Boxing Day lunch deliveries:
“Dear Colleagues at Oatlands Park Hotel, I am writing with hearty gratitude for a wonderful Christmas Day lunch, which was delivered yesterday early afternoon. My mother and I are also very grateful to the person who delivered the food. We were very impressed by the service and delectable quality of the meal (and also the quantity!), which was very generous much enjoyed. Once again, sincere thanks to you all for making Christmas Day such a lovely occasion. Best Wishes to All at the Oatlands Park Hotel for 2021.” – Ms K
“A big Thank You to you all for a wonderful Lunch, delivered with such elegance and (partly) devoured in two sittings. We wish you well for 2021 – stay positive !!! and we look forward to supporting you whenever and as soon as we can.” Mr T
“My partner and I very much enjoyed the excellent Boxing Day lunch that was delivered to us. It arrived on time, efficiently packed, hot and beautifully cooked – the next best thing to eating at the hotel, in the circumstances. Please pass on our thanks to your team, as their efforts were much appreciated.” – Mr O
As our Hotel is now in Tier 4, our bar and restaurant will be closed until further notice. Our hotel will remain open for those who have to travel for work who cannot return home and for a limited number of other exemptions set out in the law. We look forward to welcoming you back to Oatlands Park Hotel soon.See all news